Your phone system should make it easy for customers to reach the right person, and easy for your team to talk to each other. An IP telephone system runs over your office network, so there is no separate phone wiring to maintain.
GTECH installs and supports IP telephone systems for offices and organisations across the UAE. You get desk phones, extensions, call groups and, where you want it, calls on a mobile phone or laptop.
Tell us how many people need a phone and where they sit. We will suggest a system and quote for it.
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Abu Dhabi: GTECH IT Solutions. Phone +971 2 6353 931. Email gtechabd@gtechme.ae
Fujairah: GTECH Advanced Systems LLC. Phone +971 9 2244 626. Email gtechfuj@gtechme.ae
Dibba: GTECH Advanced Systems. Phone +971 9 2447 824. Email gtechdib@gtechme.ae
What an IP phone system gives you
Every person gets an extension. Calling a colleague in the next room, or in your Fujairah office, is just dialling a short number.
Incoming calls can reach a reception desk, ring a group such as Sales or Support, or play a greeting that lets callers choose. Calls that go unanswered can go to voicemail.
Staff who travel or work from home can take their extension with them on a mobile app or computer.
Call records show how many calls came in, how many were missed and when the busy hours are. Call recording is available where you need it.
Who it suits
- Offices with a reception desk and several departments
- Businesses with more than one branch
- Hotels, clinics and schools
- Support and sales teams who handle many calls
- Companies moving to a new office
- Businesses with old phone equipment that is difficult to repair
What we supply and install
- Phone system: The main unit or software that connects calls inside and outside the business.
- Desk phones: Handsets for reception, managers and staff, and conference phones for meeting rooms.
- Mobile and computer apps: Take your extension with you, when you want to.
- Call routing: Greetings, call groups, voicemail and out-of-hours messages.
- Connection to your lines: Links to your telephone provider, with your current numbers kept where possible.
- Network set-up: Settings that keep call quality clear on your office network.
How a project runs
- Review: We count your users, lines and call patterns and check your network.
- Proposal: You get the system, the phones and the price, with a changeover plan.
- Installation: We set up the system, connect it to your lines, fit the phones and test calls.
- Training and support: We show your team how to use the phones and look after the system afterwards.
Frequently asked questions
Related pages
Frequently Asked Questions
Can we keep our existing phone numbers?
In most cases, yes. We check with your telephone provider and plan the changeover so there is little downtime.
What happens if the internet goes down?
Calls inside the office carry on over the local network. For outside calls, we can set up a backup line or a mobile fallback.
Can staff answer calls on their mobile phones?
Yes. A mobile app lets them use their office extension from anywhere with an internet connection.
Can we link branch offices?
Yes. Branches can share one system, so staff dial each other by extension.
Trusted Brands: Brands we work with for this solution: Matrix